Canon WiFi Connection Guide

Welcome to the Canon WiFi connection guide! The process of connecting Cascable Pro Webcam to your camera is usually very simple. This guide will walk you through the steps.

If you’re connecting your camera to Cascable via USB, you’ll instead want our Working with Wired Cameras guide.


Before We Start

  1. Make sure your camera is supported by Cascable Pro Webcam via WiFi.
  2. Check that your camera’s firmware is up-to-date.
  3. Check that Cascable Pro Webcam is up-to-date.

How It Should Work: The First Connection

Note: Typically, you will choose whether to connect your camera to an existing network – such as your home network – or create a new network generated by the camera.

If your camera has separate options for connecting to a desktop computer or a smartphone, choose whichever one is best for you – Cascable Pro Webcam supports either.

  1. Press the Menu button on your camera and navigate to Wireless communication settings in the Setup menu.

  2. Make sure the Wi-Fi/NFC setting is set to Enabled. You do not need NFC enabled here, just Wi-Fi for use with Cascable Pro Webcam.

  3. Follow the prompts through to set up a Nickname for your deivce.

  4. Now select the next option down in the Wireless communication settings menu called Wi-Fi Function.

  5. To use Cascable Pro Webcam, select either the Connect to smartphone or EOS Utility option here. Some cameras only have Connect to smartphone — don’t worry, Cascable Pro Webcam will still be able to connect to your camera.

  6. The camera will now guide you through the connection settings to connect to your device. Select Easy Connection.

  7. On your Mac, click the WiFi Wi-Fi indicator in the menu bar, then select the WiFi network and enter the password that’s displayed on your camera’s screen.

  8. Launch Cascable Pro Webcam. It should automatically detect and connect to your camera. If not, click the Connect… button to search for your camera.

  9. For the first connection, your camera needs to be paired with the connecting app. If this is the case, Cascable Pro Webcam will show this dialog:

    Cascable Pro Webcam’s pairing dialog.

  10. To continue, look at your camera and press OK to confirm the pairing request from Cascable Pro Webcam.

That’s it – you’re connected!

Basic Troubleshooting

If you’re having trouble getting Cascable Pro Webcam connected to your camera, follow these steps:

  1. Make sure there are no other “competing” applications running on your computer that might try to connect to your camera, such as Canon’s EOS Utility, Adobe Lightroom, Capture One Pro, and so on.

  2. Turn your camera off, wait a few seconds, then switch it back on again.

  3. Make sure your camera and Mac are connected to the same network, or that your Mac is connected to the camera’s own WiFi network.

Advanced Troubleshooting

If you’re still having trouble getting Cascable Pro Webcam connected to your camera, or Cascable Pro Webcam can see your camera but has intermittent trouble connecting to it, try the following.

Third-party software can conflict with Cascable Pro Webcam by automatically connecting to nearby cameras. Typically, when this happens Cascable Pro Webcam will be able to see the camera but will hang when trying to connect to it. In particular:

Still Stuck?

If you’re struggling to get Cascable Pro Webcam connected to your camera, check out our troubleshooting guide.