Sony Connection Guide

Welcome to the Sony connection guide! The process of connecting Cascable Transfer to your camera is usually very simple. This guide will walk you through the steps.

Important: In order for Cascable Transfer to connect to your WiFi-enabled Sony camera,
you need to install/use the

Smart Remote Control
app on your camera.

Contents


Before We Start

  1. Make sure your camera is supported by Cascable.
  2. Check that your camera’s firmware is up-to-date.
  3. Make sure you have Smart Remote Control installed on your camera
  4. Check that Smart Remote Control is up-to-date.
  5. Check that Cascable Transfer is up-to-date.

Check That Your Camera’s Firmware is Up-To-Date

Before connecting your camera with Cascable Transfer, check that your camera’s firmware is up-to-date. You can check the version of firmware that your camera is running by selecting Version from your camera’s Toolbox Toolbox menu. Head over to Sony’s Support Pages and follow the links to your camera’s model to download the latest firmware.


Installing Smart Remote Control

Note: You will need a Sony Account to download Sony PlayMemories Camera Apps. In order for Cascable Transfer to talk to your camera, you need to install Sony’s Smart Remote Control app onto your camera.


Check That Smart Remote Control is Up-To-Date

If you already have Sony’s Smart Remote Control app installed, you should check that it’s up-to-date.

  1. Press the Menu button on your camera and navigate to Apps Apps > Application List > PlayMemories Camera Apps.
  2. Your camera will search for a WiFi network; if it is not already connected, you’ll be prompted to connect to a wireless access point.
  3. Once PlayMemories Camera Apps opens, navigate to the My APP tab, select the Smart Remote Control app and check that the latest version is installed.

Connecting Cascable Transfer to Your Camera

Connect Using QR Code

Connect Manually


Error: Storage Access Not Allowed

On some older Sony camera models, apps connecting over WiFi, such as Cascable and Cascable Transfer, are not permitted access to the camera’s storage card. This is a limitation of the camera’s firmware, unfortunately cameras shown in our Camera Compatibility table with a dash in the Storage Access column are not supported by Cascable Transfer.


Cascable Transfer’s No Storage Access dialog.


Stuck?

If you’re struggling to get Cascable Transfer connected to your camera, check out our troubleshooting guide.